Wednesday, March 20, 2013

A Mishap...and Very Happy Ending for Me

I recently ordered some batiks on-line...for another applique project. A dear, dear lady sent me a quilt pattern because I commented that I loved her finished quilt project. (Such a lovely friend indeed!). So, I want to do this quilt...but did not have enough batiks in the browns and blacks needed. I received the above two fabrics...and, as you can tell, they are both the exactly the same thing.
I contacted the company...and the young lady in customer service was so nice...and helped me determine which of the fabrics ordered had not been sent. She is sending it out to me right away...AND has instructed me to keep the "wrong" fabric as their apology. Now, this is just a single yard of fabric...but still, that's a nice thing to do. So, when I need the border fabric print for this project...I'll be going back to Connecting to purchase it...because they were so nice in dealing with this issue.
Post a Comment